Terms & Conditions

Effective Date: 03-21-25

Welcome to ScatBusters LLC (“we,” “us,” “our”). By using our website, services, or communicating with us via any channel, including text messaging, you agree to the following terms and conditions. Please read them carefully.

1. Services

ScatBusters LLC provides pet waste removal services in Toledo, Ohio, and surrounding areas. Services may include one-time cleanups, recurring visits, and additional related offerings. The scope of services, pricing, and scheduling will be communicated at the time of booking.

2. Payment Terms

Payment for services is due in accordance with the terms agreed upon during booking. We reserve the right to suspend or cancel services for non-payment.

Accepted payment methods include:

Credit/debit cards
Online payment portals (if applicable)
Invoices for recurring services (as agreed)

3. Cancellation & Rescheduling

You may cancel or reschedule a service with at least 24 hours’ notice. Cancellations within 24 hours of your scheduled service may incur a fee. No-shows or inability to access your property at the time of service may also result in charges.

4. Service Limitations

We may be unable to provide services under certain conditions, including but not limited to:

Unsafe or aggressive animals on the property
Unsafe weather conditions
Inaccessible property (locked gates, etc.)

We reserve the right to refuse service at our discretion.

5. Liability

ScatBusters LLC is not responsible for damage to lawns, landscaping, or property resulting from routine pet waste removal, unless caused by negligence. Please notify us in advance of any special property concerns.

6. Customer Responsibilities

Customers are responsible for:

Ensuring access to the service area
Securing pets as necessary
Notifying us of any hazards or concerns

7. Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent information is never shared with anyone for any purpose.
Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

8. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from ScatBusters from 419-442-0962 regarding account notifications, customer care, and marketing.

Consent is not a condition of purchase.
Message frequency varies.
Message and data rates may apply depending on your mobile plan.
You can reply STOP to unsubscribe at any time or HELP for assistance.
You may also contact us at 419-442-0962 or [email protected].
Mobile opt-in information is never shared with third parties.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy. We are committed to safeguarding your personal information.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes your acceptance of any changes.

11. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:

ScatBusters LLC
Phone: 419-442-0962
Email: [email protected]
Website: www.scatbusters.com

Privacy Policy

Effective Date: 3-21-25

ScatBusters LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website, services, or communicating with us in any way.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, and payment details.
Service Information: Details about your property or pet waste removal needs.
Communications: Emails, texts, or calls you send to us, including customer service interactions.
Website Usage: Data collected via cookies or analytics tools (e.g., pages visited, time spent on site, device type).

2. How We Use Your Information

We use your information to:

Provide and manage our pet waste removal services
Process payments and send invoices
Communicate service updates, confirmations, or cancellations
Send occasional marketing messages (only with your consent)
Improve our services and website experience

3. Data Sharing

We do not share your data with third parties for promotional or marketing purposes.
Mobile opt-in and consent information is never shared with anyone for any purpose.
Any data sharing mentioned elsewhere in this policy excludes mobile opt-in data.

4. SMS Messaging & Mobile Data

By providing your phone number and agreeing to receive texts, you consent to receive text messages from ScatBusters LLC from 419-442-0962 regarding account notifications, customer care, and marketing. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or contact us at 419-442-0962 or [email protected].

We never share mobile opt-in data or consent with any third parties.

5. Cookies & Tracking

We may use cookies or third-party tools like Google Analytics to track website usage and performance. These tools collect anonymous data and help us improve your experience. You can disable cookies in your browser settings if preferred.

6. Data Security

We implement industry-standard security measures to protect your information. However, no system is 100% secure. By using our services, you acknowledge and accept this risk.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data (subject to legal or operational requirements)
Withdraw consent for marketing or SMS communication at any time

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: